Return Policy

For Cash On Delivery

  • COD orders cannot be modified or canceled once they are confirmed and dispatched. We will never refund the money for COD. 
  • We do not offer refund for the Cash on Delivery methods, and only exchange is allowed for exceptional cases, that to subject to the approval  of our customer team. 
  • You are responsible for checking the condition and quantity of the products before accepting the delivery. If you find any damage, defect, or discrepancy in your order, please refuse the delivery and contact our customer service team immediately.
  • By choosing COD as your payment option, you agree to abide by these terms and conditions and our general terms and conditions of service.

General Conditions: 

  • Please note that, We do not offer refunds for the Super Student Study Planner (Both prepaid / Cash on delivery Orders) .
  • However, if you have any issues with the product, please contact us and we will do our best to resolve the issue.
  • Only on Exceptional cases, We will exchange your product, if couriered back to our office address within 3 days from the delivery date to your address.
  • To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • You must not have written anything on the super student planner.  You’ll also need the receipt or proof of purchase.
  • To start a exchange process,  you can contact us at animateaishu@outlook.com / Our WhatsApp Number. 
  • If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
  • Items sent back to us without first requesting a return will not be accepted. 
  • Since we do not charge any shipping charges to deliver the products within India, so you have to bear the courier cost on exceptional cases. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.